Hello Black Doormat

We offer a fast and efficient delivery service globally with FREE delivery available depending on your delivery country. All delivery options can be seen in your market at the time of checkout.

Stated Delivery times are for the available courier service and will be in addition to the fulfilment time noted on each product.

Please Note: we have a minimum spend policy of 25.

We source products from all over the world and some products are dispatched directly from our EU Distribution Centers which can take slightly longer, you can see this information on each product and a delivery estimate is calculated at the time of checkout.

Lead times typically start at 3 days with higher value products taking up to 3 weeks.

You have the right to cancel your order within 14days from date of order (subject to the order being dispatched). You can cancel your order by using the cancellation link on your account.

You have the right to return any product for up to 30 days from the date you received your order (excluding items marked as sale or special order or Made to Order) and should you wish to return an item/item(s) please use our self-return service available within your account.